General Price Information
The listed prices are per person and night and include "Krallerhof Pamper Package" in summer and the "Krallerhof-Wellness Package" in winter. In winter, there is a short stay surcharge for 1 or 2 night stays of Euro 15,- per person per night.
The local tax of Euro 2,00 per adult (15 years onwards) and night will be charged separately. (not included in the room price)
Room prices are calculated for 2 full-paying adults in all room categories (exception: "Wilhelm Busch" and "Ochre" single suite). The surcharge for single use of double rooms and suites starting from Euro 50.00 per person/night on demand. (not during the high season).
*During the “Christmas/Carnival” periods, at least 3 full rates will be charged for all Luxury Color Suites (except Ochre), all familyrooms with a seperate children's bedroom, the Maisonette “Franz Grillparzer” as well as suite "Steinbergblick" an suite "Konrad Nusko"; in all other categories (except Wilhelm Busch and single suite Ochre) at least 2 full-rate guests will be charged.
For stays over New Year, we collect a mandatory one-time charge of Euro 80,– per adult (from 15 years) for New Year’s Eve.
During Carnival & Mid-Term holidays, arrivals are only possible Fridays / Saturdays / Sundays and only reservations of one week or more can be taken. Other arrival days or short-stays are only possible upon request and availability.
Package prices are always per person in double room, subject to availability, from 2 full-rate guests and cannot be extended. Package prices do not apply in the season "Christmas/Carnival" and "Vitaler Skispass". Offers and discounts cannot be combined.
The right of withdrawal according to § 18 Abs. 1 Z. 10 FAAG does not apply, however, the General Terms and Conditions for the Hotelindustry do apply.
All our rooms are non-smoking rooms, we gladly ask our guests to enjoy their cigarette on the balcony or at the hotel bar.
Please note that children under the age of 14 are not permitted to enter our spa area incl. sauna area, and children must be 16 or over to use the gym. This does not apply to the indoor pool or family sauna.
|Underground parking||Euro 7.- per day (in suites (except single suite) included)|
|Dogs||Euro 25.- per day (without food)|
|Late Check Out||Euro 10.- per hour on availabilty (latest by 6 p.m.)|
For accommodation / breakfast (deregistration before 12:00) we will credit an amount of Euro 20.00 in summer – in winter an amount of Euro 10.00 – each per person and night.
- Check-in: until 15:00
- Check-out: until 11:00
In the event of non-arrival, premature departure or late arrival we will levy cancellation charges pursuant to the Austrian hotel contract terms.
per person when making a fixed reservation: € 400.–, no extra fees apply. The most economical and secure payment method is, if you follow this link, where you can make the deposit with your credit card (Mastercard, VISA).
Our bank details are:
IBAN AT76 3503 1000 0001 0041
BIC- bzw. Swift-Code RVSAAT2S031.
IBAN AT885 500 000 207 011 382
BIC- bzw. Swift-Code SLHYAT2S
Cash (main currencies), Maestro, credit cards: Master, Visa, Diners and American
Cancellation / Travel cancellation insurance
The Austrian hotel contract terms apply to cancellations:
Cancellation of a stay until 1 month before arrival date: 40% of the total overnight costs
Cancellation of a stay until 1 week before arrival date: 70% of the total overnight costs
Cancellation of a stay less then 1 week before arrival date: 90 % of the total overnight costs
We would like to point out that you can purchase insurance for short-term cancellation of your travel plans! For further information regarding the European travel cancellation insurance, click here.