Cancellation conditions

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ACCOMMODATING CANCELLATION CONDITIONS FOR YOUR SUMMER HOLIDAY.

Cancellation conditions concerning the travel period from 18.04.2022 to 02.12.2022

  • cancellation free of charge up to 7 days before arrival

You can cancel free of charge up to 48 hours before arrival for the following reasons:

  • if a travel warning is issued for the province of Salzburg or for Austria
  • if a government quarantine order has been issued

You can cancel free of charge up to the day of arrival for the following reasons:

  • if you yourself or your fellow travellers (in the same room) have tested Covid-19 positive (medical confirmation required)

GENERAL APPLICATIONS:

The general regulations for the hotel industry apply
- in the last week before the arrival day as well as in case of early departure, 90 % of the total arrangement price will be charged.


GENERAL TERMS AND CONDITIONS OF AGBH'S §5

Cancellation conditions for your winter holiday concerning the travel period starting 27.11.2022

CANCELLATION BY THE CONTRACTING PARTY - CANCELLATION FEE

5.5 Up to 3 months before the agreed date of arrival of the guest at the latest, the accommodation contract may be cancelled by the contracting party by unilateral declaration without payment of a cancellation fee.

5.6 Outside the period stipulated in § 5.5, cancellation by unilateral declaration by the Party shall only be possible upon payment of the following cancellation fees:

  • § up to 1 month before the day of arrival 40% of the total arrangement price;
  • § 70% of the total package price up to 1 week before the date of arrival;
  • § 90% of the total package price in the last week before the date of arrival and in the event of early departure;

EXCEPTIONS:

You can cancel free of charge on the day of arrival for the following reason:

  • if you yourself or your fellow travellers (in the same room) have tested Covid-19 positive (medical confirmation required).
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